Administrative Assistant
Part Time • Mathnasium of Balboa
Responsive recruiter
Replies within 24 hours
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
- Free food & snacks
- Free uniforms
- Paid time off
Position Summary
The Administrative Assistant is a critical, entry-level role responsible for administrative, operational, and sales support. You will be the center's front-line ambassador, ensuring an exceptional experience for prospective and current families. This role requires a strong focus on customer service, driving lead conversion, and utilizing modern office technology to meet center goals.
Key Responsibilities
1. Sales & Customer Service This is a sales-focused administrative position essential for driving enrollment and retention.
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Lead the Enrollment Process: Handle all in-person and phone inquiries, follow up promptly on leads, and conduct enrollment conversations to convert prospects into students.
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Utilize CRM & Relationship Building: Systematically track leads and update customer data. Ensure exceptional customer service by building rapport with parents and conducting care calls and progress updates.
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Promote Growth: Actively encourage referrals and manage lead conversion efforts from inquiry to sale.
2. Administrative & Technical Support Provide vital support to the management team and center operations.
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Daily Communication: Manage the management team's emails, texts, and phone calls.
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Technical Proficiency: Use Google Suite (Drive, Sheets, Docs, Forms) daily for essential administrative, tracking, and reporting tasks.
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Marketing & Operations: Utilize Canva to assist in creating center materials. Help manage center décor, maintain cleanliness, and support various in-center activities.
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Document Management: Maintain essential student records and enter progress data.
Required Skills & Qualifications
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Experience: This is an entry-level role for candidates with strong organizational and technical skills ready to learn.
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Technology Expert: Excellent working knowledge of the Google Suite is essential (Drive, Sheets, Docs, Forms, etc.).
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Design Skills: Proficiency in using Canva or similar design tools.
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Traits: Must be highly resourceful, decisive, and customer-focused, with a strong commitment to driving sales and center success.
Why Work with Us:
At Mathnasium of Balboa, we’re passionate about both our students and our employees! We provide our employees with:
- A rewarding opportunity to transform the lives of K-12 students.
- Consistent, part-time hours after school and on weekends.
- A fun, supportive, and encouraging work culture.
- Opportunities for advancement and continuous training on best practices.
- All necessary curriculum and instructional tools.
Compensation: $17.00 - $18.00 per hour
Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.
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Transform Lives
You’ll be a part of a team that creates an engaging learning environment for kids of all ages, transforming their lives along with their families.
Thrive with Support
Our team thrives in a fun and supportive work culture. We invest in your training and development, so you are set up for success.
Grow with Us
Our opportunities for advancement provide a career path for dedicated staff who want to grow with us.